Limited Liability Indemnity

Last updated 15 October 2026.

What we supply

We supply products. We do not install them, we do not survey sites and we do not carry out work on your property. Anything fitted to a building is fitted by you or by a contractor you engage.

What is your responsibility

• Working safely, particularly at height. Roof and gutter work is dangerous and should be done by someone equipped for it.
• Checking that what you fit is permitted: consents for listed or heritage buildings, body corporate rules, a shared fence agreement, and any warranty on the surface you are fixing to.
• Complying with the wildlife laws of your state or territory, which protect native birds and usually their nests and eggs.
• Choosing a product suited to your situation. We will help if you ask, but the decision and the installation are yours.

What we do not exclude

Nothing here excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law, and nothing here limits them.

Business purchases

Where goods are not of a kind ordinarily acquired for personal, domestic or household use, and the law allows us to limit our liability, our liability for a failure to meet a consumer guarantee is limited to replacing or repairing the goods, supplying equivalent goods, or paying the cost of doing so. To the extent the law allows, we are not liable for loss of profit, loss of business or any indirect or consequential loss.

Third party content

Where this site links to another organisation, we are not responsible for what is on that site. Where we describe general practice, including the law, that is information rather than advice: take your own advice on anything that matters to your situation.