Shipping & Delivery

Last updated 15 October 2026.

What delivery costs

• Free on orders of $75 and over.
• $25 below $75. Below the threshold the only method offered is Express Delivery.
• Express Delivery $25 on any order, including above the threshold, if you would rather not wait.

There is no minimum order. If one 50 cm strip is all you need, that is all you have to buy.

How long it takes

Orders are packed within 2 working days, then usually take up to 7 working days in transit within Australia. Remote areas, peak seasons and holidays can add a little. Items in the same order are sometimes sent in separate parcels.

The handling time is not padding: it is when the order is picked, checked and packed.

Tracking

A tracking number is emailed when your order actually ships, which is not the moment you place it. If you have not had one after the handling time, email theteam@birdspikes.net.au with your order number and we will tell you where it has got to. There is also a tracking page if you already have a code.

Where we deliver

Australia wide, including Sydney, Melbourne, Brisbane, Perth, Adelaide, the Gold Coast, Canberra, Newcastle, Wollongong, Hobart and Darwin. We deliver within Australia only, so checkout accepts Australian delivery addresses only.

Address accuracy

Please check the delivery address before you pay. If you spot a mistake, email us straight away with your order number.

If something goes wrong

If a parcel is late, missing or arrives damaged, email theteam@birdspikes.net.au with your order number. Your rights under the Australian Consumer Law are not affected by anything on this page, and the refunds and returns page sets out what happens next.